FAQs

How can Make The Ride Happen help me find a ride?
Program staff will be able to help you find a ride by asking you questions about your needs. They will then review the transportation programs available and take the time to help you decide which program is best suited for your needs. Program staff is aware of the transportation gaps that exist and work hard to find ways to fill those gaps.

What are my travel options?
We will need to know your age, what county you live in and what your destination is. We also need to know whether you need specialized transportation.

How do I get certified for Valley Transit II?
Make The Ride Happen program staff can assist you in getting the senior certification completed for Outagamie/Calumet County residents. Our office is open Monday-Friday 8:30am-4:30pm. We recommend you contact us by email at MRH@lsswis.org or call 920-225-1719. If you are an individual with a disability you can call us for steps needed. You can also download the ADA application for Appleton Valley Transit on their website.

https://www.appleton.org/residents/valley-transit/maps-schedules

In Oshkosh, the ADA Application can be downloaded at http://www.ci.oshkosh.wi.us/transit/

What if I want to learn how to ride the city bus?
Program staff can teach you how to navigate the bus system. They can also issue a reduced fare card for the bus, if you qualify.

How much does a ride cost?
This depends on the transportation program you are eligible for. The Volunteer Driver program is a donation-based program and clients are encouraged to donate. The average donation is $5-$9. The donations are mailed to Make the Ride Happen to cover program costs.

How far can I travel with the Volunteer Driver program and what is the coverage area?
Make The Ride Happen serves Outagamie, Winnebago and Calumet counties. The Volunteer Driver program is dependent on what the volunteer drivers are willing to do. Some drivers want to stay in the Fox Cities, some drivers are willing to go to Milwaukee/Madison, while other prefer to stay within the city limits. Many other transportation options available are tied to county lines.

What are the volunteer drivers willing to help with?
Our dedicated volunteers are doing this to help people get to where they need to go. They provide a curb-to-curb ride for a donation that is mailed to the MRH office. The clients that use this program need to be independent and have the ability to get into a vehicle safely. If a client needs more assistance, we will refer them to another program that best meets their needs.

Can I get an evening/weekend ride?
This depends on the programs you are eligible for. Some programs do while others do not provide evening/weekend rides. We do have some volunteer drivers who are willing to provide a weekend/evening ride as needed.

Make The Ride Happen